The individual who posted the screenshot says that she does not blame Tesla for the weather but that she only placed the order because of the offers and that it remains the automaker’s responsibility to meet her 31 December delivery date. She also states that she is considering canceling the purchase of her new Model Y, asking for a full refund, including her deposit, and possibly even suing the automaker. She is only waiting to see what Tesla’s response will be.
According to one Tesla enthusiast, poor weather has affected some 10,000 vehicles. Is the excuse from Tesla valid? Possibly, but to maintain customer relations and avoid legal battles, it would be best if Tesla honored its incentive offers. If not, buyers like the one discussed here will likely avoid supporting the company altogether.